Ogawa World Berhad is a Main Board Public Listed Company, with Nationwide and Overseas Group of Companies. The Company is a leading Malaysian health and wellness retail chain store for a wide range of innovative relaxation and reflexology products. Established in 1996, there are currently 62 outlets in Malaysia with more than 650 employees.
Encouraging a healthier, more relaxed lifestyle our mission is to bring innovative health and wellness equipment products of the highest quality to people around the world. To date, we have more than 170 retail outlets and permanent counters located in Malaysia, Singapore, China, Hong Kong, Indonesia, Australia and Vietnam.
Healthy World Lifestyle Sdn Bhd, the creator of health care icon OGAWA has preserved through 10 years to build a reputation and image that has been duly acknowledged and recognized. In 2008, OGAWA was among Malaysia’s 30 Most Valuable Brands Award (MMVB).
In line with our expansion plan, we would like to invite qualified and talented candidates to join us for the following position:
Technician
Pahang, Perak, Selangor, Terengganu
Responsibilities:
- Provide in-house technical assistance as well as to monitor and service all small items, massage chairs, fitness products and other health related products.
- Respond promptly to customers’ complaints and provide doorstep customer service.
- Address all customers’ complaints within stipulated working days from the day the in-house Customer Service team recorded such complaints.
- Liaise closely with the Quality Assurance, Contact Center and PDD team on service related issues.
- Able to work closely and effectively with other technicians/team members to ensure that theservicing KPIs are consistently fulfilled.
Requirements:
- Possess at least a Diploma in Mechanical, Electrical or Electronic Engineering.
- Candidates with at least two (2) years of working experience relating to outdoor servicing are encouraged to apply. Fresh graduates are encouraged to apply.
- Possess a valid license and willing to travel. Those with GDL license would be advantages.
- Mature, well organized with excellent customer service skills.
- Good command of both oral and written English and Bahasa Malaysia.
- Willing to travel
- Able to start work in short notice
Interested candidates; please send your C.V. current and expected salary, photograph (n.r.) to: careers@ogawaworld.net or alternatively by post to:
The Human Resources Manager
OGAWA WORLD BERHAD (712499-V)
Group of Companies
No. 22 Jalan Anggerik Mokara 31/47
Kota Kemuning, 40460 Shah Alam
Selangor Darul Ehsan.
Advertised:20-06-12 | Closing Date: 20-07-12
